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A:
D-2-53, Block Dahlia, 10 Boulevard, Lebuhraya Sprint, Jalan PJU 6A, 47400 Petaling Jaya, Selangor
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Order Process And Delivery Timeline

Upon fulfilling the order by our back office team, the customer will be notified of their tracking reference number by email for parcel tracking purposes. Our standard delivery time as advised by the courier company is as follows:

  • West Malaysia: 1 - 6 working days (except Saturday, Sunday and Public Holidays)
  • East Malaysia (Sabah & Sarawak): 3 - 10 working days (except Saturday, Sunday and Public Holidays)
  • Orders received a day before a long weekend or public holiday will be processed and shipped on the following working day
  • Orders received after 12.00pm will be processed and shipped on the following working day.
  • Special Note for Vegan Lipstick orders
    Home address: For orders received on a Friday and/or during a long weekend, the orders will be processed and shipped on the following working day.
    Office address: For orders made after 12pm on a Wednesday, the orders will be processed and shipped on the following Monday.
    • For office mailing addresses, kindly fill in the company name.
    • Addresses without company name will automatically be assigned as home address and therefore will comply with the relevant shipping procedures.
    • This procedure is implemented to reduce shipping time and to ensure any potential damage to the Lipstick is avoided due to the improper storage conditions at the courier distribution center.