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Order Process And Delivery Timeline

Upon fulfilling the order by our back office team, the customer will be notified of their tracking reference number by email for parcel tracking purposes. Our standard delivery time as advised by the courier company is as follows:
  • West Malaysia: 1 - 6 working days (except Saturday, Sunday and Public Holidays)
  • East Malaysia (Sabah & Sarawak): 3 - 10 working days (except Saturday, Sunday and Public Holidays)
  • Orders received a day before a long weekend or public holiday will be processed and shipped on the following working day
  • Orders received after 12.00pm will be processed and shipped on the following working day.
  • For KISS mineral Vegan Lipstick orders received on a Friday and/or during a long weekend, the orders will be processed and shipped on the following working day. This is to ensure any potential damage to the Lipstick is avoided due to the improper storage conditions at our courier distribution center.